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Communication & CollaborationTop 1010 tools

Top 10 AI Communication & Collaboration Tools for 2025

Published June 22, 2025• Updated October 20, 2025• Last refreshed October 20, 2025

Top 10 Communication & Collaboration Tools for 2025

Healthcare providers working with Communication & Collaboration tools face increasing demands for efficiency and accuracy in their daily work. These software solutions help address specific challenges by automating routine tasks, providing decision support, and improving workflow organization.

The following list includes established solutions that healthcare professionals are currently using to improve their practice. Each tool offers different features and pricing models to meet various organizational needs.

1. Go Icon

Company: Go Icon

Pricing: unclear

Target Customer: Enterprise

Summary: Go Icon offers a comprehensive platform designed to enhance the living experience in senior and assisted living communities. It provides tools for life enrichment programming, marketing, human resources, and operations management. Using Smart Aging™ AI, the platform aims to improve resident engagement, streamline communication, and offer powerful insights to drive operational efficiency and satisfaction.

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2. Sensely

Company: Sensely, Inc.

Pricing: unclear

Target Customer: Enterprise

Summary: Sensely is a conversational AI platform that leverages empathy-driven virtual assistants to improve user engagement and streamline health management. It utilizes trusted content from sources like the Mayo Clinic and NHS to power intelligent conversations across various channels, including mobile apps and messaging platforms. Sensely aims to strengthen relationships between healthcare providers and their clients by offering personalized, accurate health information and support.

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3. Maxine

Company: Diagnostic Robotics

Pricing: unclear

Target Customer: Enterprise

Summary: Maxine is designed to streamline healthcare operations by initiating telephonic or text-based conversations, documenting outputs, and managing administrative tasks. By automating routine communications and tasks, Maxine helps healthcare providers and plans improve efficiency, patient engagement, and care coordination. This allows care teams to focus more on patient care rather than administrative duties.

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4. Spruce

Company: Spruce Health

Pricing: freemium

Target Customer: Clinician

Summary: Spruce offers a comprehensive suite of communication tools designed for healthcare professionals to engage with patients and collaborate with team members securely. It supports secure messaging, video visits, phone calls with voicemail transcription, e-fax, and team messaging, all in one platform. Spruce aims to streamline communication workflows, enhance patient engagement, and ensure privacy and security in compliance with HIPAA standards.

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5. Luma Health Patient Success Platform

Company: Luma Health

Pricing: subscription

Target Customer: Enterprise

Summary: Luma Health's Patient Success Platform enhances patient engagement by automating access and administrative tasks, such as scheduling, referrals, waitlists, and feedback management. It integrates with major EHR systems to facilitate seamless communication between patients and healthcare providers, aiming to reduce manual workloads for staff and improve patient care outcomes. The platform's use of AI and natural language processing (NLP) technologies further optimizes the patient journey from initial contact through care delivery.

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6. Nia

Company: OhMD

Pricing: subscription

Target Customer: Clinic

Summary: Nia is a voice AI assistant that streamlines patient communication by managing incoming calls. It is part of the OhMD platform, which offers a suite of tools for enhancing patient engagement and communication. Nia helps reduce the volume of patient calls by converting them into manageable text messages, allowing healthcare providers to respond more efficiently.

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7. PatientPoint

Company: PatientPoint

Pricing: unclear

Target Customer: Healthcare Providers

Summary: PatientPoint offers a comprehensive digital screens network located at various points of care, such as waiting rooms, exam rooms, and staff meeting rooms. This network provides targeted health content aimed at educating patients and healthcare providers, thereby encouraging more informed health decisions and improving patient outcomes. The platform is designed to enhance patient engagement, adherence to treatments, and overall healthcare experiences.

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8. LOLA

Company: Tucuvi

Pricing: unclear

Target Customer: Enterprise

Summary: LOLA by Tucuvi is an AI-powered clinical agent designed to conduct autonomous phone conversations with patients. It supports healthcare organizations by extending their care capabilities, allowing for efficient monitoring of patient health, adherence to treatment, and symptom management. LOLA is built to enhance patient engagement and operational efficiency within healthcare settings.

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9. Doctolib Siilo

Company: Siilo

Pricing: free

Target Customer: Clinician

Summary: Doctolib Siilo is a secure messaging platform designed specifically for healthcare professionals. With over one million users, it facilitates secure, efficient communication and seamless care coordination among healthcare teams. The platform ensures the highest standards of data security, allowing users to manage patient care and discuss complex cases with confidence.

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10. Medchat·ai

Company: Medchat, LLC

Pricing: unclear

Target Customer: Enterprise

Summary: Medchat·ai offers a comprehensive platform that empowers healthcare teams to automate workflows and deploy AI agents for a variety of tasks including patient triage, medication adherence, and more. With its no-code Automation Studio, healthcare organizations can easily create custom workflows, while Agent·ai provides conversational AI experiences to assist patients and providers alike.

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These tools each address different aspects of Communication & Collaboration workflows, offering various features and integration options. When evaluating options, consider your specific needs, existing systems, and budget constraints. The right choice depends on your organization's size, technical requirements, and workflow preferences.

Featured Tools Quick Reference

  • LOLA logo

    LOLA

    Tucuvi

    AI clinical agent for autonomous phone conversations with patients.

    Target Customer: Enterprise

  • Doctolib Siilo logo

    Doctolib Siilo

    Siilo

    A secure messaging solution for healthcare professionals to communicate and coordinate care efficiently.

    Target Customer: Clinician

  • Medchat·ai logo

    Medchat·ai

    Medchat, LLC

    AI-powered platform for automating healthcare workflows and increasing productivity.

    Target Customer: Enterprise

  • PatientPoint logo

    PatientPoint

    PatientPoint

    Digital screens network delivering health content at the point of care to motivate better health decisions.

    Target Customer: Healthcare Providers

  • Maxine logo

    Maxine

    Diagnostic Robotics

    A virtual assistant that automates healthcare communication and administrative tasks.

    Target Customer: Enterprise

  • Luma Health Patient Success Platform logo

    Luma Health Patient Success Platform

    Luma Health

    A platform designed to streamline patient engagement, access, and administrative healthcare workflows.

    Target Customer: Enterprise

    subscriptionVisit Website →
  • Nia logo

    Nia

    OhMD

    A voice AI assistant designed for handling patient calls.

    Target Customer: Clinic

    subscriptionVisit Website →
  • Spruce logo

    Spruce

    Spruce Health

    A platform for HIPAA-compliant communication across healthcare settings.

    Target Customer: Clinician

  • Sensely logo

    Sensely

    Sensely, Inc.

    A conversational platform designed to enhance user experience through empathy-driven virtual assistance.

    Target Customer: Enterprise

  • Go Icon logo

    Go Icon

    Go Icon

    An engagement and communication platform for senior living communities.

    Target Customer: Enterprise