Top 10 Communication & Collaboration Tools for 2025
Top 10 Communication & Collaboration Tools for 2025
Healthcare providers working with Communication & Collaboration tools face increasing demands for efficiency and accuracy in their daily work. These software solutions help address specific challenges by automating routine tasks, providing decision support, and improving workflow organization.
The following list includes established solutions that healthcare professionals are currently using to improve their practice. Each tool offers different features and pricing models to meet various organizational needs.

1. TigerConnect
Summary: TigerConnect is a comprehensive Clinical Communication and Collaboration (CC&C) solution that transforms healthcare communications. It enables healthcare organizations to automate clinical workflows, speed up decision-making, and improve patient outcomes by providing a suite of collaboration products that facilitate care coordination across teams and facilities.
2. Medchat·ai
Summary: Medchat·ai offers a comprehensive platform that empowers healthcare teams to automate workflows and deploy AI agents for a variety of tasks including patient triage, medication adherence, and more. With its no-code Automation Studio, healthcare organizations can easily create custom workflows, while Agent·ai provides conversational AI experiences to assist patients and providers alike.

3. Artera Harmony
Summary: Artera Harmony leverages AI-powered virtual agents to support healthcare organizations in improving patient access, including self-scheduling, intake, forms, billing, and more. Trusted by over 900 provider organizations, Artera’s virtual agents are designed to augment staff capabilities, offering flexibility in how AI is deployed to enhance operations. The platform integrates seamlessly with leading EHRs, driving better response rates and operational efficiency.

4. Artisight’s Smart Hospital Platform
Summary: Artisight’s Smart Hospital Platform is designed to streamline clinical workflows and elevate care at the bedside by automating tasks, optimizing processes, and simplifying communication. It leverages computer vision, a multi-sensor network, and AI to create ambient intelligence that learns and responds to the specific environment and workflows of healthcare facilities, enabling real-time, actionable data for process improvement.
5. LOLA
Summary: LOLA by Tucuvi is an AI-powered clinical agent designed to conduct autonomous phone conversations with patients. It supports healthcare organizations by extending their care capabilities, allowing for efficient monitoring of patient health, adherence to treatment, and symptom management. LOLA is built to enhance patient engagement and operational efficiency within healthcare settings.

6. Doctolib Siilo
Summary: Doctolib Siilo is a secure messaging platform designed specifically for healthcare professionals. With over one million users, it facilitates secure, efficient communication and seamless care coordination among healthcare teams. The platform ensures the highest standards of data security, allowing users to manage patient care and discuss complex cases with confidence.

7. Hucu.ai
Summary: Hucu.ai is a secure, healthcare-specific communication platform designed to optimize communication across the entire patient care team, regardless of location or organizational affiliation. It enables efficient, patient-centered communication through text, voice, video, and document/image sharing, aiming to reduce non-productive communication delays and support more patients efficiently.

8. Klara
Summary: Klara is a comprehensive patient engagement platform designed to centralize communication channels between healthcare providers and their patients. It offers solutions for patient communication, provider collaboration, workflow automation, and telemedicine, aiming to improve the healthcare journey by increasing efficiency and enhancing patient satisfaction. With features like automated texting, secure messaging, and EHR integration, Klara helps healthcare practices reduce administrative burdens and focus more on patient care.
9. QliqSOFT
Summary: QliqSOFT specializes in secure, HIPAA-compliant messaging and patient engagement solutions, including virtual visits, secure texting, and digital patient intake forms. Their platform aims to improve clinical efficiency, patient safety, and satisfaction by streamlining communication between healthcare providers, patients, and care teams. With a focus on ease of use and rapid deployment, QliqSOFT supports healthcare organizations in enhancing their digital patient engagement strategies.

10. AWARE Sepsis DART™
Summary: AWARE Sepsis DART™ is an innovative real-time communication platform that integrates into EHR workflows to monitor the sepsis treatment bundle. It uses smart notifications to reduce alert fatigue among clinicians and ensures timely communication of necessary actions to improve patient outcomes. The platform tracks patient information across care locations and staff shifts, minimizing errors and omissions in sepsis treatment.
These tools each address different aspects of Communication & Collaboration workflows, offering various features and integration options. When evaluating options, consider your specific needs, existing systems, and budget constraints. The right choice depends on your organization's size, technical requirements, and workflow preferences.
Featured Tools Quick Reference
LOLA
Tucuvi
AI clinical agent for autonomous phone conversations with patients.
Target Customer: Enterprise

Hucu.ai
Hucu.AI
HIPAA-compliant communication platform for healthcare professionals.
Target Customer: Clinic

AWARE Sepsis DART™
Ambient Clinical Analytics
Real-time communication platform for sepsis treatment bundle monitoring and smart notifications.
Target Customer: Clinic

Klara
Klara Technologies, LLC
A patient engagement platform that centralizes communication channels for healthcare providers.
Target Customer: Clinic

Doctolib Siilo
Siilo
A secure messaging solution for healthcare professionals to communicate and coordinate care efficiently.
Target Customer: Clinician
Medchat·ai
Medchat, LLC
AI-powered platform for automating healthcare workflows and increasing productivity.
Target Customer: Enterprise

Artera Harmony
Artera (WELL Health®)
AI-powered virtual agents for enhancing patient communication and operational efficiency in healthcare.
Target Customer: Health Systems

Artisight’s Smart Hospital Platform
Artisight
Future-ready infrastructure that automates tasks, optimizes processes, and simplifies communication in healthcare settings.
Target Customer: Enterprise
QliqSOFT
QliqSOFT, Inc.
QliqSOFT offers HIPAA-compliant communication and patient engagement solutions for healthcare.
Target Customer: Enterprise

TigerConnect
TigerConnect, Inc.
Unified healthcare communication platform for enhanced patient care and streamlined workflows.
Target Customer: Healthcare Organizations